Privacy Policy

This Privacy Policy explains how AMREN Fresh ("AMREN Fresh", "we", "us") handles information collected through https://fresh.amren.ae (the "Website") and the AMREN Fresh mobile app (the "App").

Information We Collect

• Business enquiry details you send us by email, phone or WhatsApp, including enquiries prepared with the contact form on the Website, such as name, business name, phone, email, city, business type and message.
• Account details used to access the App, such as Shop ID and PIN, provided when a business account is set up.
• Order, quantity, unit and invoice information generated when you place orders through the App.
• Standard technical information such as browser type and device information, collected automatically when you use the Website.

How We Use Information

• To respond to business enquiries.
• To provide access to the App and process orders and invoices.
• To maintain order history and invoice records for your business account.
• To operate, maintain and improve the Website and App.

Sharing of Information

We do not sell personal information. Information may be shared with service providers that help us operate the Website and App, or where required by law.

Data Retention

We retain business account, order and invoice information for as long as needed to provide the App and to meet legal and accounting requirements.

Contact

For questions about this Privacy Policy, contact us at hello@amren.ae.

This policy has not yet been reviewed by a qualified legal professional and should be confirmed before relying on it for full legal compliance.